EG Group Franchisee Buffalo Grill Restaurant in Giberville strengthens expertise in food safety

In search of a solution capable of making HACCP self-checks easier and more reliable

Like many of his colleagues in the commercial restaurant industry, Assistant Manager Marc Fournier at Buffalo Grill Giberville (EG Group) is eager to optimize his daily operations, saving time while ensuring regulatory compliance in his restaurant.

"I was convinced that we could do better than what was usually done to keep our activity under control. This was mainly due to the tediousness of our paper-based self-assessments, regarding frying oil, grills, sauces, products, and storage temperatures, as well as use-by-date checks, or even on incoming goods. Even traceability required cutting out labels and sticking them in a binder."

Marc Fournier discovered Eezytrace during a training session in a Buffalo Grill restaurant where the solution was already in use.

"One day, a colleague came back from a training session located in another restaurant and told me about Eezytrace. It seemed to be a huge, positive change in the way we manage our Food Safety. And as I went to the same site, also for training, I discovered the solution for myself. I immediately grasped what my colleague had explained to me. The application is efficient and fast. All the steps are arranged together on the same tab: you can take pictures, have access to the record history, while values, such as quantity calculations and compliance thresholds, are preset, etc. "

Convinced by this recommendation and by what he had seen, Marc Fournier got the sales contact via his colleague whose site was already equipped. Once the self-checks perfectly mirrored Buffalo Grill- Giberville's procedures, the restaurant staff took over. 

"We needed a tool that could support the team in the field. All our users here can handle the application with so much ease, they look like digital experts. Even those who are a bit older and not used to smartphones and tablets whatsoever." 

A site with peace of mind and full control

Buffalo Grill Giberville restaurant is now enjoying the benefits from the help provided by the application in the field, but also from data access.

"The solution was an immediate answer to my problems. The time saved is considerable, with at least 4 hours saved each week, which is more than 200 hours per year that we can devote to the quality of our meals and our services. During hygiene inspections, I have direct access to all the data in the record history. I don't have to waste time searching through my paper archives. I can find the information I am looking for straightaway, regarding product traceability, with batch number photos, the day of opening, the best-before date, etc. I now feel like I am truly in control of food safety risks."