We are committed to support you at every stage of your project, from the initial customization of the solution to the rollout phase, and through changes in your practices.
Did you think that "custom-built" meant "never-ending project"?
Our team of Customer Success Managers will setup each Eezytrace screen according to your procedures, with a smile and in only 6 weeks time.
A Customer Success Manager is dedicated to supporting you throughout your digitizing process and rollout, as well as during the life of the contract.
On site, remotely, with videos... We train your users or your trainers, depending on your company's habits.
Each screen and each piece of data to be collected by the operational teams are setup according to your current self-checks procedures and wishes. This is why we have no limits in the scope to be monitored: Quality, Food Safety, Site Safety, Environment, Marketing...
Pilot programs, and then large-scale rollout. We will be happy to share with you our experience gathered from the thousands of sites we have deployed around the world.
Your self-checks plan includes the data needed to control daily activities,
without time-wasting. The right data, in the right place, at the right time.
Eezytrace gears to your company, not the other way around.
Each self-check is customized for you: data to be entered (list, quantity, temperature, weight, date, OK/KO, photos...), screen sequence, desired frequency...
Brands, countries, regions, types of sites... We adapt the structure of the solution to your organisation
Profiles are customized according to your needs. The aim is to display only what each user needs.
Define precisely the corrective / curative actions to take depending on the non-compliances declared by the user, or detected by the solution.
Need help training your teams?
There are plenty of training strategies to choose from: user training or training for trainers sessions, remote or on-site, simply with "How to" videos...
A Customer Success Manager is at your side to build the solution according to your needs, answer your questions, support you over time and let you benefit from our experience.
Eezytrace Management Tools are designed not only to monitor activities without any effort, but also to manage the successful ramp-up phase of your project, from the moment the first site implements the solution.
Let's define together your project's KPIs and follow-up